Computer Set-up & Repair

Pricing effective 01.2012

Diagnostic - $75 per hour

Our hourly rate is $75 (with a one hour minimum)

Types of Services covered under this rate:

• General computer check-up
• Loading Software
• Installation of miscellaneous hardware items
• Virus/spyware/malware removal
• Wireless network configuration
• Internet connectivity problems
• Hardware/software testing
• Data back-up
• Configuring Smartphones (i.e. Windows mobile, iPhone, Blackberry & Palm devices)

PC Set-up - $100

This is a flat rate for a new pc set-up. This type of service takes a minimum of 2 hours. This flat rate fee is to protect our customers from excessive fees.

Type of Service covered under this rate includes:

• Setting up PC straight from box
• Adding peripherals (monitor, keyboard, mouse, speakers, printers etc.)
• Installing software

• Configuring existing Internet connection
• Loading saved data (documents, pictures, music etc.)
• Testing PC for proper functionality

*Operating System Install would also be classified in this category

Complete PC Make-over - $150

This is a flat rate for a complete pc make-over. This type of service takes a minimum of 3 hours. This flat rate fee is to protect our customers from excessive fees.

Type of Service covered under this rate includes:

• Enable basic security features
• Remove unwanted programs
• Clean-up extraneous installation files
• Optimize hard drive performance
• Ensure PC is running at maximum potential

Total Recovery - $200

This is a flat rate for a Total Recovery of data and the Operating System (For example, a full reload of Windows). This type of service takes 3 or more hours to complete. This flat rate fee is to protect our customers from excessive fees.

Type of Service covered under this rate:

• Backing up existing data files
• Reinstalling the operating system
• Loading all drivers needed to operate computer
• Reinstalling printers, scanners, copiers
• Reloading data
• Reconnecting computer to the internet